Destination Work!

By Harry Paul and Ross Reck, is the story of Nancy Kim, a human resources director at a magazine that is struggling with all the problems associated with unhappy employees. She openly challenges the CEO's new management-by-the-number system, and helps in turning the situation immediately, by following what is done at Value First; Mid way airport by Jac in Biz Trenz.

1. Better the employees are treated the harder they'll work.

2. Happy employees: Smile more, Have more fun, Work harder, Work better with fellow employees, Are more loyal, Love their boss,

3.Destination work:

Focus on people as well as performance numbers; Motivate with trust instead of fear. The four Bs for motivating with Trust:
Be Real
Behave the same way around employees as with family and friends-treat them as equals, no subordinates.
Be Appreciative
Make a point to notice when an employee is doing a super job and be sure to tell them 'Thank You'.
Be Interested
Ask employees questions about them and their jobs.
Listen to what they say. Take action when appropriate.
Ask follow-up questions. Ask their opionion on things.
Don't talk about yourself. But let them get to know you.
Be Nice
Smile
Say something that brightens each persons day.

4. Turn work into fun: As a manager you should be able to pitch in at every place, and get anything done spreading joy. Show respect and care.

5. Senior Management must execute Destination work, with frontline employees. They should step out of the comfort zone. Communicate openly and honestly. Remove fear. Be visible and accessible. Let there be smile on others face when they see you. Show support for new ideas.

6. Show anyone how to turn the workplace into a distination-a place where working hard feels like hardly working because it's engaging, enjoyable and fulfilling. Hearding Cats is not difficult, because people get what they want,

follow MBWA...and remembered YE from OPI then!