World Wonders...

Definitely it is life....We need to live and let live...

World Wonders –Team in Kochi attended a Team Building/Experiential Learning Program; by vimingo to energize, enlighten and engage that covered:



The Leaning Tower for Building Trust



· Say what you do and do what you say

· Communicate, communicate and communicate

· Trust generates commitment and commitment fosters teamwork

· Show people you care

· Be transparent, authentic and willing to share your mistakes



The Colosseum for Conflict Resolution



· Remain Calm

· Genuinely consider the other person’s view

· There is power in your words

· If your are wrong, quickly admit

· Before speaking, ask yourself, “ Is it kind? Is it necessary? Is it true?”



Taj Mahal for effective communication



· Watch your body language

S – Face the person Squarely

O- Open posture, no crossed arms or fidgeting

L – Lean towards the person, not too much but just enough to show interest

E – Maintain eye contact, without staring

R – Be relaxed, don’t fidget and be comfortable

· Get rid of unnecessary conversation fillers

· Have a script for small talk and other occasions

· Ask questions and repeat the other person

· Tailor your message to your audience

· Be brief yet specific

· Listen actively

· Don’t Ass-U-Me!



The Statue of Liberty for Creative thinking



· Read more books

· Watch a TED

· Draw a doodle for fun

· Travel

· Go for a walk

· Pick up a new hobby

· Try a new ice cream

· Be mindful and stay open

· Spend time in nature

· Listen to music

· Do your thing



Eiffel Tower for Time Management



· Make a to-do list every day – A Time Diary

· Don’t be afraid to say no

· Find your productive time

· Avoid Procrastination

· Multi Task

· Reward yourself



The Pyramid for One Team, One Goal, One Organisation



· Create a culture of quality

· Communicate with your clients

· Be Transparent

· Set Realistic Expectations

· Add Value

· Share Updates

· Measure your satisfaction

· Own up to mistakes

· Show your appreciation

· Empower your customers



The Great Wall for Customer Centricity



· Adopt an open communication style

· Set expectations and clearly communicate those objectives

· Establish acceptable policies as well as the consequences should the policies be violated

· Conduct demonstration and brainstorming sessions before implementing change

· Energize and have fun