The Secret of Teams - Mark Miller
The key to building great teams are universal. A team can’t really be a team if its members don’t know what they’re doing. You team will never perform at the highest possible level if the members of the team don’t exhibit genuine care and concern for one another. Practice is how we build skills, speed and consistency. One can’t be an effective leader without measurement. Measurement tells us where we need to improve, it lets us know if our improvement efforts are working or not; it helps us stay focused; it brings out the best in us as a team; it presents a tangible challenge. This fuel continued improvement. It’s a great tool that helps us refine our skills. If our success is contingent on our physical presence, we will become a prisoner of our business.
Big Ideas from:
- The General: Selection, Training, Esprit De Corps
- NASCAR: Fit, practice and doing life together contribute to high levels of performance.
- The Restaurant: Family, Good Process, People
- Thus, to build a team that can generate great performance over the long haul, you must…
Get the right people on the team
- Help them grow
- Create an environment in which genuine care and concern are the norm
- So the key elements of a high-performance team are:
- Selection, Fit, People, get the right people - Talent
- Practice, Training, Good Process, Help People Grow - Skill
- Life together, family, Espirt De Corps, Environment of care and concern - Community
Disengagement is the manifestation of something, it’s a symptom, not a root cause. Attitude is difficult to coach.
What is a team? A team is typically a small group of people working together towards a common goal. Effective teams are characterized by trust and mutual accountability. Working together, they achieve more than they could working as individuals.
What is a High-Performance team? In addition to phenomenal numeric success, these teams also enable their leaders to increase their effectiveness and foster significant growth among the individual team members.
The Secret of High-Performance teams: They focus on talent, skills and community.
- Talent – We need good fit people who want to be on a winning team as opposed to being individual contributors
- Skills – It is the deployment of both individual and team skills that enables sustainable progress and improvement.
- Community – Turbocharges their performance.
The ultimate goal is a movement.
To bring about change you need Motivation + Information + Assistance.
Ongoing senior leadership support is important.
Issues with failing teams are:
- Irregular/Infrequent meetings
- Lack of role clarity (specifically the leader)
- Unclear on the big idea behind the team
- Command and control approach
- Leader readiness
- Team readiness
- Inadequate learning resources
- Lack of understanding regarding the up-front investment.
- Having the right talent starts with having the right leader. When you select talent for your teams, make sure to help your team members build the necessary skills and create a strong community. So
- Evaluate your current reality - facts, performance, trends, future, quality,
- Assess your team’s talent – Functional diversity, commitment to life long learning, will to be part of something bigger than themselves.
- Assess your team’s skill – Priorities. Teach, Need not do alone. Seek help to close gap.
- Build genuine community – Requires ongoing attention. Create opportunities for team to better know each other; Serve, Celebrate.
- Lead at the next level – Cast vision, Delegate real responsibility – not just tasks, teach, encourage, set boundaries, provide resources and set the expectation that the team will manage their own work.
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