Agree?
Understand and know the difference between Feedback vs. Criticism
Criticism compass: Decode what you receive
Horizontal line Kind to Harsh; through middle verticle line Fair to Unfair.
Put your feedbacks into 4 Quadrants.
- Pause
- Breathe
- Label - Name the experience 'I feel hurt', 'that felt unfair'
- Shift - from judgment to curiosity - ask 'what is this feedback really about?'
- Use - grounding self talk - "I'am safe, This is not personal. I can respond. Not react."
Responding not reacting: ACR method
A - Acknowledge - Thanks for sharing that, I hear you (Doesn't mean I accept what you say)
C- Clarify - Can you help me understand what you say? Example?
R - Respond - That's helpful to know
Open without submission, curious and constructive
It's a framework and not a new skill.
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