When two team members have a personality clash, or differing points of view, or disagree on a course of action, a good leader will face the situation head-on and resolve the conflict by having crucial and democratic conversations. Ignoring it, hoping it will disappear and allowing it to fester beneath the surface like a wound will only make the environment more toxic. Here are 2 approaches you can try if you are facing conflicts at your workplace.
"Ways to resolve conflicts at the workplace" by @Apurva Purohit
In the game of playing nice - nice, leaders are ineffective, if they do not address conflicts.
I am Okay, You are Okay: It is the issue we are trying to resolve, neither are you a bad person, nor am I. It is the disagreement that we have to resolve. It's the job, task, problem, conflict, disagreement that we want to resolve.
Advocacy and Enquiry: Advocate your point of view and enquire and understand other persons point of view, we will be able to understand their point of view, their mentality.
The more under the radar conflicts go, more toxic it becomes. We must work at Conflict resolution and crucial conversations, both personally and professionally.
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