Final Over - Day -18 - Brand story - Zappos - Values
1)Mood swings is common in entreprenuer life
2)Approach towards the problem changes
3)ZAPPOS - founder is a different number
4)Delivering happiness - Book
5)Acquired by amazon - Culture is kept intact
6)It is an ecommece footwear sales brand
7)Every human as a inclination to live towards -
8)Zappos - Follows - Customer first
9)Undercommitting = over delivery
10)Carrying the personal value system in to the business and make it successful
11)Out of box thinking
12)What we can learn and apply from Zappos
13)Social eagle is inspired by the wisdom of the book Delivering happiness and implemented the case study findings of Zappos.
14)Understanding always from the customer POV
15)Visitors day phenomenon - make feel the brand closer to them.
16)Zappos Insights - Unhappy customers cost this much this year.
17)Core values - Zappos - https://www.zapposinsights.com/about/core-values
18)Energy Drain - constant recalibration towards the value system.
19)What are the 10 values do you Stand for .. assignment
20)Culture Book - Zappos - https://issuu.com/zapposinsights/docs/culture-book?utm_medium=referral&utm_source=www.zapposinsights.com
21)Visualiation and execution cycle - Make believe the mind that everything is possible by doing what it wish for..
22)Follow and learn like minded people in the industry and get inspired for more deliverance…
23)Raving fans & delivering happiness - book reading
24)https://www.zapposinsights.com/about/library-list - zappos read list ..
25)Zappos - book list
26)Tony heish - personal Videos
27)Brand experience center..
28)https://www.linkedin.com/company/zappos.com/ - linked in page
29)https://www.zappos.com/about/culture - Zappos culture blog.
31) https://www.zappos.com/about/?utm_campaign=newsroom&utm_medium=newsroom-homepage&utm_source=about-zappos&utm_content=learn-more - About us - Zappos
Summary:
1. Identify the values you want to stand for. Then, let your enterprise have the same values and start delivering them to your customers. E.g.- Zappos-core values
2. Let us all identify our core values and complete our assignment today
3. We can routinely plan for a free visit to our enterprise to showcase how we work.
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